FAQ
Corporate & MICE Questions, Answered
Planning as an individual or small private group instead? See our general FAQ.
What is a good corporate team building activity in Singapore?
A licensed, guided heritage walk is a strong alternative to typical corporate team building activities in Singapore: it takes a team out of the office into a real neighbourhood, structured around a shared story rather than generic icebreaker games. Serai Tour Services runs these for groups of any size, scaled to your agenda and objectives.
How many guides do we need for a large delegate group?
Group size, not headcount alone, is what determines guide ratio: Serai scales the number of guides so each sub-group stays small enough for everyone to hear and engage, rather than running one guide for the whole delegation regardless of size.
See why group size is the real lever for a memorable offsite for how we think about the trade-offs.
What happens if it rains during a scheduled corporate walk?
A corporate walk goes ahead in light rain, with the route adapted to sheltered stretches where possible. For a fixed-agenda group booking, we agree a contingency (a shortened route, a shift to a more sheltered walk, or rescheduling) with you in advance as part of planning, so a delegate schedule isn't left to a same-day call.
Can our overseas travel agency bring its own guide in Singapore?
No, guiding tourists for a fee in Singapore legally requires a Singapore Tourist Guide Licence under the Singapore Tourism Board Act, so a foreign agency's own guide cannot lead a paid walking experience here. Serai's guides are all locally licensed, which is exactly the gap we fill for foreign agencies packaging Singapore into a wider itinerary.
See the licensing rule every foreign itinerary into Singapore needs to know for the full requirement.
What cultural activity works between a conference session and dinner?
A 1.5 to 2-hour heritage walk fits a typical pre-dinner window without disrupting a conference's main agenda: no venue booking of its own, an easy walk from most Singapore conference venues, and a natural, unforced way to give delegates something to talk about at dinner.
For the real time math on what fits before a dinner reservation, see what actually fits in the window between a conference session and dinner.
What changes when we move from a one-off team walk to an ongoing programme?
A single team walk works well as a one-time offsite, but rarely changes how a team works day to day on its own. Moving to a programme means committing to a repeatable format, a story-led walk and facilitated debrief each time, revisited on your own calendar (a couple of sessions over a quarter, or a longer-running series), with the neighbourhood and theme developing from one session to the next rather than the same walk repeating.
See how we scope a programme before we price it for what that first conversation actually covers.
What does a DMC or travel agency gain from a standing Singapore partner instead of booking a guide one delegation at a time?
Booking a guide fresh for each delegation means re-briefing on group needs and availability every time. A standing Singapore partnership works differently: Serai becomes a known, licensed resource you can draw on across multiple delegations without starting from scratch, giving your own clients a consistent, repeatable experience group after group.
We run these for groups of any size, scaled to your agenda and objectives. Get in touch via the enquiry form to discuss dates and group size.
